Yes, we track and measure all aspects of our service delivery. Our performance metrics include an average approval time of 48 hours, 90% client satisfaction rate, 85% funding success rate, and average funding amount of $100,000. We track client success through business growth metrics post-funding, repayment performance and relationship longevity, client retention and referral rates, and ROI measurement for funded businesses. Our continuous improvement process includes regular client feedback surveys, process optimization based on performance data, industry benchmarking and competitive analysis, and technology upgrades and service enhancements.